Frequently Asked Questions (FAQs)

SERVICES

  • We offer independent living, assisted living, and memory care.

  • Independent living is for older adults who are self-sufficient and do not require any assistance with their activities of daily life (ADLs). It helps elderly people socialize effectively and enhances their self-esteem. Assisted living is a better fit for people who need some assistance with their ADLs but still want to live pretty independently.

  • Our monthly rates are all-inclusive. Learn more here.

  • Our Program Director plans monthly activities to engage our residents. There are no extra costs. Learn more here.

  • Definitely! Transportation is complimentary, which allows residents to schedule appointments whenever they would like. Our bus also takes residents on activity outings, such as grocery shopping and restaurants.

  • Yes, we provide three meals and snacks. There is also a cafe and pub on-site. Our philosophy is offering farm-to-table dining through contracts with local farmers and vendors to create a menu that is both delicious and nutritious while supporting local businesses.Check out our menu.

  • Yes, we are pet-friendly. There is a pet deposit of $200 and then a monthly fee of $100.


CARE

  • We provide three levels of care at an additional cost.

    Level 1 is considered a low-level of care ($45/day): This resident is mostly independent but may need reminders to perform ADLs. Some may require a low level of supervision or assistance to ensure that tasks are performed correctly and safely.

    Level 2 is considered an intermediate or moderate level of care. ($55/day) : The resident may be independent with some ADLs, such as feeding oneself but need help from one person, such as getting dressed.

    Level 3 is considered a high level of care. ($65/day) : This individual has impairments that affect multiple ADLs and requires a comprehensive level of assistance from two people.

    Incontinence Care is also an additional ($150/month). Supplies are provided.

  • Our staff conducts an assessment prior to move-in to determine their needs and how we can best care for a resident. Other medical records may be requested for better placement.

  • With the personalized care each resident receives, our staff is able to see when any changes occur. We have additional on-site services that we recommend to provide any extra assistance. Our staff is also in constant communication with family and loved ones about any changes as part of a care conference.

  • Read more about our policy.


APARTMENTS

  • We have studios and 1-bedroom apartments. Each apartment has a kitchenette with a microwave and refrigerator. There is also the option of a combination unit - two bedrooms and two bathrooms with a shared living room space. This option is perfect for couples, or anyone looking for extra space. See our floor plans here.

  • Each resident will have to bring their own personal items and furnishing.

  • Our staff is available during business hours 8 am to 6pm to conduct tours from Monday through Sunday. We recommend scheduling a tour in advance by calling us (937) 738-7342 or by emailing info@heritageslm.com.

  • We recommend taking advantage of our respite option. Take advantage of all of our community amenities while you take the time to make an informed decision. A fully furnished room is ready for move-in as you decide your next steps. No minimum stay requirement.


STAFF

  • Learn more about our leadership team on our “Our Team” page.

  • Yes, we provide 24-hour care. Our staff is able to provide assistance with activities of daily living, such as dressing, eating, bathing, and toileting.

  • Yes, we have multiple RN’s on staff with rotating shifts, in addition to LPNs and aides, so there is always an RN on-site. We believe that to provide quality care, our management team must also include licensed healthcare professionals. Our current Chief Executive officer is an RN, along with a Director of Nursing as an LPN.

  • Check out our Careers page!


COSTS

  • Our room rates start at $3,500 depending on the floor plan. Any level of care is an additional cost.

  • In memory care, we only have two studio options starting at $6250/month. This is an inclusive rate, with no additional costs for care, meals, etc. Please call or email us for additional pricing information. Learn more about memory care.

  • Yes.

  • Please call or email.

  • A $1500 deposit is required.

  • To stay up to date on what we offer, follow us on social media. We also recommend signing up for our exclusive email list.